Anker Iraq – Warranty Policy
1. Scope & Eligibility
- This limited warranty applies only to genuine Anker products purchased in Iraq from Anker’s authorized distributors or resellers.
- Warranty claims are handled within Iraq only.
2. Warranty Duration
- Standard coverage: 24 months from the date of purchase for most products (e.g., power banks, chargers, cables, hubs, accessories).
- After replacement: Covers either the remaining original warranty period or 3 months from replacement—whichever is longer.
3. How to Claim Warranty
To initiate a claim:
- Show valid proof of purchase (invoice, receipt, or order number).
- Provide the product serial number and any visible evidence of the defect.
- Submit a warranty claim within 90 days of noticing a defect and while still under warranty.
4. What’s Covered
- Manufacturing defects under normal use.
- Defective products will be repaired or replaced (refurbished model of equal value or new model).
- If neither repair nor replacement is possible, a partial refund may be offered based on usage.
5. Exclusions & Limitations
- No warranty for products:
Purchased outside Iraq or from unauthorized sellers.
Missing valid proof of purchase.
Damaged due to misuse, accidents, or normal wear and tear.
That are lost or stolen. - Returns for non-defective or international shipments must be at the customer’s expense.
- Warranty does not extend to cross-border replacements or shipping.
6. Post-Return Warranty
- If you receive a replacement unit, its warranty continues per the original period or 3 months—whichever is longer.
7. Support & Contact
- Mail: support@bytestoreiq.com
- Phone: +9647885667788